Shipping policy

🚚 Flufflee Shipping Policy

Last Updated: [28.05.2025]

At Flufflee, every order is packed with care and shipped to bring cozy moments to you and your pet—no matter where you are.


📦 Order Processing

All orders are processed within 1–3 business days after payment is confirmed. You will receive a confirmation email with tracking details once your order has been shipped.


🌍 Shipping Times

We currently ship to most countries worldwide.

Estimated delivery times:

  • United States: 7–15 business days

  • Canada: 8–18 business days

  • Europe: 10–20 business days

  • Other regions: 12–25 business days

📌 Note: Delivery times may vary depending on your location, seasonal demand, or customs clearance delays.


🚚 Shipping Costs

We offer free shipping on most items unless otherwise stated at checkout.


📦 Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email. You can track your package on our website or using the carrier’s official site.


⚠️ Delays & Customs

Some packages may be delayed due to:

  • Customs processing in your country

  • Weather or logistics disruptions

  • High seasonal volume

We kindly ask for your patience—our team is always here to assist with tracking updates if needed.


📬 Lost or Stuck Packages

If your order seems delayed beyond the expected time frame, please reach out to us at [your email]. We'll do our best to help you locate the shipment or send a replacement where applicable.


🐾 Questions?

We’re always here to help.
Email: [your support email]
Your Flufflee family is just one message away!